Visitor Accessibility Training

Monmouthshire’s Destination Management team are offering two free accessibility training sessions for Monmouthshire’s tourism economy businesses. The sessions are focused on helping businesses understand, identify, and remove access barriers in their space. 

This training is supported by the Local Growth Fund, which is funded by the UK Government and managed in Wales by the Welsh Government. 

Visitor Accessibility Training with PIWS

This training session will run on Tuesday 26th January from 9.45am – 1pm at The Angel Hotel in Abergavenny and will include the following:

• A presentation from PIWS, a Wales-based not for profit organisation that works to improve accessibility of travel and recreational activities for young disabled people and their families.
• Conversations with a previous Monmouthshire County Council Access Improvement Grant recipient
• A BSL beginners workshop from Sarah, Deaf Friendly Ltd
• Presentation from an external accessibility platform about how you can promote your own accessible features.

When leaving the training, we hope you

• Understand what accessibility is and how it is relevant to you
• Identify possible barrier to accessibility in your business and how you can remove them or provide suitable adaptations
• Know some basic British Sign Language that is relevant to customer service​​​​
• Communicate the accessibility of your business, facilities or site to potential customers and/or visitors

Attendance is limited to 2 people per business, and we hope that this will be the business owner, manager or relevant area/site supervisor to ensure learning is considered in future business changes, events or policies. 

Book your place here

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Introduction to Neurodiversity webinar with the National Autistic Society

This training session will take place online from 10:30am – 12pm on Wednesday 24th February and is for tourism economy businesses in Monmouthshire, such as accommodation providers, hospitality venues, attractions or managers of outdoor spaces and activity or event organisers.

It will include the following:

• What is neurodiversity? 
• What is neurodivergence? 
• Common experiences - masking, communication, sensory processing, planning and organising.

Book your place here